|
|
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| External Device Box |
| Q10. | Does the external Parallel IDE kit support protected mode
32-bit driver for WIN95? How to install it? |
| Q11. How to install the external PARALLEL kit on WinNT 4.0? |
| Q12: Does the external PARALLEL kit supports CD changer? |
| Q13. | I can use the external Hard disk via the parallel port without anyproblem. However, I cannot link the other computer by using the Lapland program through the external box of the Harddisk. |
Q1. Cannot find the parallel
kit's external drive?
Ans:
| Please check if the following H/W installations are correct: |
| a. the flat cable between our converter and drive is connected with correct position. (pin1-2is connected to pin1-2 correctly) |
| b. the printer cable between our converter and PC parallel port is connected to correct port. Please check if the printer cable is connected to our converter's "TO COMPUTER" connector. |
| c. did support the power to our converter. |
| d. did support the power to the drive. |
| e. Remember to power on the drive before the PC system is powered on. |
| f. Printer cable length, less than three feet is preferred. |
| g. Please use the BIOS SETUP to set the PARALLEL PORT MODE to be EPP (if there are V1.9 and V1.7 two options, please select V1.9), or NORMAL (may be SPP), don set it to be ECP only mode. |
| h. If case g. can not solve your question, please specify the /Z14 option for the device driver and reboot again. |
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[RETURN Q&A List][Raid Subsystem Q&A][Install
Menu]
Q2. How to make the transfer rate
faster?
Ans.
| Our drivers support the
following parallel I/O mode, and they will detect & select the best mode automatically. |
| EPP mode (fastest) |
| BI-DIRECTION mode . |
| UNI-DIRECTION mode . |
| NIBBLE mode (slowest) |
| If you need the fastest speed, please enter to BIOS SETUP to setup your parallel port I/O mode to be EPP only ECP/EPP or EPP/SPP, DON'T set it to ECP only. |
[RETURN
Q&A List][Raid
Subsystem Q&A][Install
Menu]
Q3. Printer cannot work with
the external IDE Kit on Windows NT?
Ans.
| The NT design algorithm does not allow two more different s/w drivers to share the same H/W. So when our s/w driver is booted before printer driver, the NT system will not allocate the printer port resource to printer driver, because the resource has been allocated to KingByte s/w driver. If you need to use the external parallel devices and printer at the same time, I suggest you to install two different printer ports, and install these two devices on the different printer port. |
[RETURN
Q&A List][Raid
Subsystem Q&A][Install
Menu]
Q4. Is the parallel port to IDE
kit cable designed specially?
Ans.
The
PARALLEL TO IDE Kit's cable (between PC and the external storage
box) is just
the same as the general printer cable. The cable is a standard
parallel 25
pin to 25 pin, no special definition. The 4-feet length
is
suggested
[RETURN
Q&A List][Raid
Subsystem Q&A][Install
Menu]
Q5. Are CD-R / CD-RW drives
supported?
Ans.
Yes, the CD-R / CD-RW
drives are supported. But these drives have the
transfer rate limitation, if
the transfer rate is too slow the WRITING will
not be successful. So the
external parallel kit for these drives are only
worked on EPP environment.
Please be sure your PC system does support
EPP I/O mode. Please refer to
QUESTION 2. to make the transfer rate faster.
[RETURN Q&A List][Raid Subsystem Q&A][Install Menu]
|
Q6. |
Does the
parallel to IDE kit Win 95 driver support FAT 32 for
large drives? |
¡@
Ans.
Our Win95 driver doesn't care FAT32 or FAT16, it is cared by
the
Operating System. FAT32 is supported from WIN95 OSR2 version, so if
your
external disk drive is created to be FAT32 large partitions, it will
be
only able to be accessed in this WIN95 version. By the way, the current
DOS
does not support 32-bit FAT, if you create the 32-bit FAT DOS
partitions,
they will not be accessed on DOS too.
¡@
[RETURN Q&A List][Raid Subsystem Q&A][Install Menu]
Q7. How to make a NEW hard disk drive
workable?
Ans.
If your external disk drive
is new, I hope you to PARTITION it with
FDISK utility, and FORMAT these new
created partitions with FORMAT utility.
[RETURN Q&A List][Raid Subsystem Q&A][Install Menu]
| Q8. | The external
PARALLEL IDE Kit cannot work on IBM PS/2 58 486
SLC2 computer. |
¡@
Ans.
IBM PS/2 computers are "a little different" using parallel port
and
they have a special configuration for the parallel port.
The solution
is:
1.Get the Reference Diskette for IBM PS/2
model.
2.Insert it in the drive
unit.
3.Turn on the
computer.
4.In "Main Menu" select "4. Set
Configuration"
5.Then select "2. Change
Configuration"
6.Go to "Parallel Port DMA
Arbitration Level" using down arrow.
7.Press
F6 key until get <disabled>.
8.Press F10
key to save configuration.
9.Press F3 key
until exit configuration utility.
10.Restart the computer,
and go on.
Then, PS/2 port can be manipulated as "SPP mode".
[RETURN Q&A List][Raid Subsystem Q&A][Install Menu]
| Q9. | Is there a way
to use the IDE parallel port box on the second printer port (LPT2:) of my PC ? |
Ans.
The driver can auto-detect
which parallel port the drive is attached.
User don't care which hardware
parallel port address is configured
currently.
[RETURN Q&A List][Raid Subsystem Q&A][Install Menu]
|
Q10. |
Does the
external Parallel IDE kit support protected mode 32-bit driver for WIN95? How to install it? |
¡@
Ans.
Yes, this kit does support protected mode 32-bit driver for
Windows 95
& Windows NT. Please install the WIN95 driver "KBIDE.MPD" on
your WIN95
system only, DON'T install the DOS version drivers in the
CONFIG.SYS file.
The "KBIDE.MPD" Win95 version driver installation procedures
are described
in WIN95\README.W95. Please also refer to WINNT\README.NT for
WinNT
installations.
[RETURN Q&A List][Raid Subsystem Q&A][Install Menu]
Q11. How to install the external PARALLEL kit on WinNT
4.0?
Ans.
Please follow the procedures
described in WINNT\README.NT to install
the "KBIDE.SYS" NT driver. Be
careful, that the WIN NT 4.0 and WIN NT 3.51
installation procedure is
different.
[RETURN Q&A List][Raid Subsystem Q&A][Install Menu]
Q12:Does the external PARALLEL kit supports CD
changer?
Ans.
CD-Changer needs special
handling for its all slots, sorry we do not
support this special handling,
and treat all this kind of CD-changer to be
a standard CD-ROM drive, so user
can just only see the first unit.
[RETURN Q&A List][Raid Subsystem Q&A][Install Menu]
| Q13. | I can use the external Hard disk via the parallel port without any problem. However, I cannot link the other computer by using the Lapland program through the external box of the Harddisk. |
Ans.
Both the h/w designed
algorithm is not consistent (compatible), so the
Lapland cable cannot be
connected through the KingByte external
box.
[RETURN
Q&A List][Raid
Subsystem Q&A][Install
Menu]
¡@
| Raid Subsystem |
¡@
Q1:How to create a RIAD with spare disk.
a:Put all hard drives that will be
creating RAID to RAID system expect spare disk.
b:Power on RAID
system.
c:Using Quick Setup to creating and initialize the RAID.
d:Power
off RAID system when initialize done.
e:Put spare hard drive into the
slot.
f:Power on RAID system.
g:The RAID system will automatically detect
the new hard drive and set to spare.
[RETURN Q&A List][External Device Box Q&A][Install Menu]
Q2:How to adding a spare disk to exist RAID.
Solution:
a:Power off RAID system.
b:Put spare hard drive into
the slot.
c:Power on RAID system.
d:The RAID system will automatically
detect the new hard drive and set to spare.
[RETURN Q&A List][External Device Box][Install Menu]
| Q3: | I using ST-19101W
9GB 10000-RPM hard drive in RAID system and I always lose my disks when power on RAID system. |
¡@
a.Customer use large capacity and high rotation speed hard drives[RETURN Q&A List][External Device Box Q&A][Install Menu]
Q4:The speed too slow when I initialize RAID.
Solution:Two option "Write Verify" and "Write"
in menu "Rebuild Cmd" to
control the write command, if set to "Write Verify"
the default, the RAID
system will do verify after write command when
initialize and rebuild.
This will more stable and error free for some hard
drives. But will slow down
the initialize and rebuild. Set to "Write", the
RAID system will not do verify
lafter write command when initialize and
rebuild. This will speed up the
initialize and rebuild. We recommend that set
to 'Write" when do initialize to
speed up and set to "Write Verify" when
normally using.
[RETURN Q&A List][External Device Box Q&A][Install Menu]
¡@
| Q5: | Connect RAID system with 81 GB capacity to SUN station, using Solaris 2.6.The system report only 17 GB capacity. |
¡@
A large capacity array to SUN (large than 64GB) the SUN
Solaris calculation
the capacity using one cylinder equal one megabyte but
the cylinder number
maximum to 65536 (0-65535). If your capacity large than
64GB the operating
system will reset the cylinder number. Example, 81GB will
report 17GB (81-64=17).
Solution:An option "Cyl Size" in
"Utility" menu to solve the problem. Two options
"1MB" and "8MB", If set to
"1MB" the default, RAID system report one cylinder
equal one megabyte to
operating system. Set to "8MB", RAID system report one
cylinder equal eight
megabytes to operating system. So, this can let the cylinder
number under
65536.
[RETURN Q&A List][External Device Box Q&A][Install Menu]
¡@